Upon checkout you will see a section for international customers, please use this for all international orders. SOS sites calculate estimated shipping for you before you finalize your order. The sites shipping estimator is as accurate as possible, but in some cases when orders are shipped Worldwide Express or Expedited the shopping cart may not reflect an accurate quote because of the dimension's of the package. In this event, you will be contacted via email or one of our customer service's professionals will call you directly.

SOS has shipped light bulbs all over the world and we welcome your business as international customers.

Shipping to Canada: Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf.

Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1800-742-5877) to pay these charges, eliminating the need for payment on delivery. If you are receiving a personal shipment at your place of work, the label must have a line stating that it is in care of you. If there is no line with your name on it, you may be billed additional brokerage fees.

If you have any questions about our shipping policy please do not hesitate to call one of our Customer Service Representatives.

*Note: SOS is not responsible for paying international duties and taxes. If you require these charges in advance please contact your customs department for these charges.